Headset & Audio Hub Installation Instructions.
**Please use caution when using a Headset (Be sure the volume is not set to excessive levels).**
Setting up your account
  1. Make sure you are connected to the Internet and visit www.vipernetworks.com/activate
  2. Enter the VIN number which is located in the product packaging, then click “Enter”.
  3. Review the “Terms & Conditions” screen, check “Yes” and then Click “Next”
  4. Your personal vPhone number will be automatically generated and displayed on the next screen.
    Be sure to write it down ________________________
  5. Choose a PIN number (any 6+ numeric digits – no letters). Your PIN is what you will use along with the vPhone number you were just issued to log into your account.
    Be sure to write it down ________________________
  6. Complete all required information fields as requested (a valid e-mail address is required) then Click “Activate”.
Download and install the vPhone Dialer Software
  1. Visit http://solutions.vipernetworks.com/downloads.htm and download the correct vPhone Dialer for your Operating System or you may choose “Download vPhone Dialer” from the last page of the account activation process. (It is recommended that you close any open programs or anti virus software since it may interfere with installation).
  2. When prompted on the file download screen, Click “Open”.
  3. After download is complete Click “OK”.
  4. After the “Preparing to Install” Screen, Click “Next, Next, Next, Finish”.
  5. After your Dialer is installed, you may or may not be asked to restart your computer.
  6. The vPhone icon should now appear on your desktop.
Installing the Headset and Audio Hub
  1. If you have external speakers connected to your computer, please disconnect them.
  2. Connect the Plantronics Audio hub to your computer's sound card by plugging the pink connector to the microphone input jack, and the green connector to the speaker jack.
  3. Connect the Plantronics Headset to the color coated jacks on the back of the Audio Hub.
  4. Reconnect the external speakers to the corresponding jack on the back of the Audio Hub.
Using your Headset and Audio Hub
  1. Double click the vPhone icon on your desk top then Click “OK”.
  2. Login using the vPhone Number and “PIN” you selected during the Activation process.
  3. First time users should complete the “Tuning Wizard” program by choosing the “Settings” button on the vPhone dialer, then the “Audio” tab, and finally the “Audio Tuning Wizard” button. Make sure you select the computer's sound card for both your speakers and microphone. The Tuning wizard will help to insure that you have your Headset’s microphone and speaker set to the appropriate levels.
  4. You may now make phone calls by using the dialer on your computer screen (1+ area + number for Domestic USA calls or 011+ country code and number for international calls). Remember to always use “1” and the area code of the number you are calling even if you are originating a call from that area code. Please note that your vPhone dialer does not allow calls placed to 800 / 888 or other “toll free” numbers.
  5. Once you are logged in you can make and receive calls at anytime. You may press the button on the top left hand side of the vPhone to minimize or maximize the vPhone dialer program.
  6. The gray button located on the top of the Audio Hub allows you to switch between Headset (for placing calls) or external speakers.